..Comcast cable modem plus wi-fi router conked out..thought a big company like Comcast would have thought that some of the millions of customers of theirs might run into this..well they told me the earliest appointment I could have was Wed..what, three days or more without internet?..well, an escalation is in place but not before Sun evening time..what, one day without internet?..even sucked up misinformation and went to a service center only to be told no they don't carry replacement instruments..so, called again and again enjoying(?) talking to people in remote corners of the world and commiserating with me..well then a bulb light came about, how much am I paying for this damn dead instrument? Turned out $84 a year rental, so went out and bought a brand new shiny device..Mr Comcast can you please activate this, I now have this connected and powered, here are all the long id numbers..well it could take 24 hours..what? how could it? well yes let me try and send a signal..yes it is working now thank you, hip hip hooray..life at a standstill for 12 plus hours as I continuously haggled with one customer service rep after another..
No comments:
Post a Comment